1. Introduction
This Privacy Policy describes how Arts Intellects Holistic Development Center and its affiliates ("we", "us", "our") collect, use, share and protect your personal data through artsintellects.com and related services including BrainSprint Kids.
By using the Platform or providing your information, you consent to the collection and processing described in this Policy. Your data is primarily stored and processed in India.
2. Information We Collect
We may collect the following when you register, subscribe or interact with us:
- Name, date of birth, address, phone/mobile number, email ID
- Payment instrument details (credit/debit card, UPI) — processed securely via payment gateways; we do not store card numbers
- Child's grade level (for BrainSprint subscription)
- Usage behaviour, preferences and session data on our Platform
- Information from Zoho Forms submissions
You may choose not to provide certain information, but this may restrict access to some features.
3. How We Use Your Information
- Providing and improving our services (therapy, counselling, BrainSprint Kids)
- Processing payments and confirming subscriptions
- Communicating via WhatsApp, SMS, email or call for service-related updates
- Resolving disputes and troubleshooting
- Conducting internal research, analysis and surveys
- Complying with legal obligations
4. Sharing Your Information
We do not sell your personal data. We may share it with:
- Payment gateway partners (PhonePe, UPI processors) to process transactions
- Technology partners (Zoho for forms, hosting providers) who process data on our behalf under confidentiality
- Government or law enforcement agencies when legally required
5. Security
We adopt reasonable security practices to protect your data. However, transmission over the internet is not completely secure. Users are responsible for protecting their own login credentials.
6. Data Retention & Deletion
You may request account deletion by writing to us. We retain data for as long as required by law or legitimate business need. Anonymised analytical data may be retained indefinitely.
7. Your Rights
You may access, rectify or update your personal data through your account or by contacting us. You may withdraw marketing consent at any time by writing to us with the subject "Withdrawal of consent for processing personal data".
8. Grievance Officer
Name: Ranjit H. Gosavi
Company: Arts Intellects Holistic Development Center
Address: Victoria B 106, Casa Rio, Palava, Nilje, Dombivli East, Thane 421201
Email: consult@artsintellects.com
Phone: +91 98922 68193 (Mon–Sat, 9:00–18:00)